Return and Refund Policy

We offer a 30-day exchange on any unopened bottles of product. We don’t offer refunds or exchanges on digital items, such as e-books. When sending items back, include a brief note or a copy of your e-mail exchange with us. We recommend checking the site to see if the item you want to exchange for is in stock. There is a 30-day limit on returns.

Send Shipments to:

Nova 3 Labs
4000 East Highway 6, Docks 32-37
Spanish Fork, Utah 84660

If your item arrives damaged, contact us immediately at You will most likely need to file a claim with the shipping carrier to get reimbursed for the cost of the item, and we will work with you to get a replacement.